TMALL/ JD Operations

How do you compete with all the different vendors on TMALL or JD? How can you standout among others? Do you have product friendly sites that can cater to the Chinese online shoppers?

Let us help you manage your TMALL and/or JD store. Our experience in managing stores on marketplaces can ensure we can help service your potential customers and encourage sales more effectively.

We optimise your product for selling through TMALL and JD by providing you with a dedicated team and management resource that ensure you achieve an optimum return on investment utilising these vital sales channels.

The team structure includes:

— Store Manager
Strive to achieve company targets
Completing risk management
Store health and safety aspects are continually updated

— Product staff
Maintain excellent product presentation
Online price matching
Study other seller’s strategy

— Copywriter
Generating creative ideas and concepts in clear, persuasive and original copy
Proofreading all work for spelling and grammatical errors
Work including digital marketing, product description, etc

— Promotion staff
Promotion of all aspects of the brand
Through both internal and external promotion and social network
Increase the conversion rate and drive traffic to Tmall or other platforms

— Artwork and Design staff
Maintain the store layout
Banner and image editing
Create a great shopping experience for customers

— Customer service
Excel in customer relations, dealing with requests
Sales orders
Customer complaints and resolution